FAQs
Answers to Your Common Questions
We specialize in a wide range of Surgical, Dental, and Beauty Instruments, crafted to meet the highest standards of precision and quality.
Yes, we provide custom design services to create instruments tailored to your specific needs and preferences. Contact us to discuss your requirements.
The minimum order quantity for custom instruments varies depending on the product and design. Please reach out to us for detailed information.
You can request a quote by contacting us directly through our inquiry form or by email. Provide details about the instruments you’re interested in, and we will get back to you with a quote.
Our standard lead time for product delivery is typically 4-6 weeks from the order confirmation date. Custom orders may require additional time. We will provide an estimated delivery date upon confirmation of your order.
Yes, our instruments are certified by leading industry certification bodies, ensuring they meet international standards for quality and safety.
Yes, we offer international shipping to various countries. Please contact us to confirm shipping options and rates for your location.
Due to the custom nature of our products, we do not accept returns. However, if you receive a defective or incorrect item, please contact us within 7 days of receipt to resolve the issue.
You can reach our customer support team via email, phone, or through our website’s contact form. We are here to assist you with any questions or concerns.
Yes, we offer warranties on our instruments to cover manufacturing defects. The duration and terms of the warranty vary by product. Please contact us for specific warranty information for your purchased items.